Strong relationships with your community are essential to your Hub’s success. There is a wealth of expertise, skills, resources, ideas and goodwill that you can tap in to.

Who to work with

Build connections within a community (e.g. geographic) and across communities of interests (e.g. early childhood). Your Hub’s community might be made up of the organisations, agencies, businesses and individuals that your work brings you in touch with. Your Hub will most easily connect with your community when you have a solid understanding of the organisations and individuals in it. This might include knowledge of how those organisations and individuals like to receive information, the main community groups and influential leaders.

Get people on board 

Here are some things you can do to build strong relationships with your community:

  • Network and build the capacity of others in your Hub to do this too.
  • Identify champions and leaders, including those who can influence access to funding and resources.
  • Understand that people need to feel ready and able to get involved in their own time.
  • Set-up and maintain two-way communication.
  • Encourage people to get involved. They might be able to offer services and activities, volunteer or mentor. Positive results from Hub evaluation can also inspire people to get involved.
  • Work with your community to achieve your Hub vision.

Have patience and persist

Relationships take time. Allow time to build relationships with organisations, agencies, businesses and individuals. Your patience and persistence in consulting the community, and developing trust and commitment will go a long way.

Related Resources

Page last updated: 06th October, 2014

Our Partners

The National Community Hubs Program is an initiative of Community Hubs Australia, supported by the Scanlon Foundation and the Australian Government Department of Social Services.


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