Communication


In your Hub, you’ll connect with lots of people—families, the school, other community members, agencies and service providers, funders and prospective funders. Two-way communication is vital if you want to truly engage with each audience.

Shape your message

To help identify what you’d like to say, ask yourself, ‘What would I like to achieve here?’ You might want families to join in activities at your Hub and encourage other families to come along. Or you might want the newspaper in your area to publish a story about your Hub so that you can raise awareness of the great work underway and inspire people to get involved.


Start a conversation

So now you know what you want to say and achieve. But what’s in it for your audience?

Why should families join activities in your Hub, or why should your local newspaper publish a story about your Hub? Use this benefit to start conversations and ongoing relationships with your audiences. This checklist covers tips to help communicate through newsletters, flyers, face-to-face and online.

Remember to include your communication ideas in your Hub planning!


Harness talents

Mothers, fathers and carers and others in your community can help your Hub’s communication efforts—look out for and harness the talents of individuals. Maybe they can help to:

  • take photos
  • write, edit and proofread
  • coordinate a newsletter
  • gather stories about the positive impact of your Hub on families’ lives
  • translate materials into other languages
  • seek prize donations from businesses
  • use positive word-of-mouth to encourage other families to get involved.

Related Resources


Page last updated: 06th October, 2014

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The National Community Hubs Program is an initiative of Community Hubs Australia, supported by the Scanlon Foundation and the Australian Government Department of Social Services.

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