Learn about the community


Learning about your community is essential for bringing the right mix of services and activities into your Hub.

What is data?

Data helps you to get to know your community and comes in many forms, for example numbers—like how many, how much or how often—or qualities—like a type or a category. It might be new data that you have collected from scratch, or data from someone else that you are using in a new way, e.g. Australian Early Development Index, research by your school, or demographic information about your area. Relationships are a big part of your work and you learn a lot every day through conversations. This anecdotal data is gold so look out for opportunities to document it.


Why data is important

Data can help to guide your decision making around the services and activities that are offered in your Hub, and evaluate progress. Analysing available data and collecting your own data can help your Hub to:

  • understand your community’s needs and pinpoint services, resources and support
  • understand what services have been, or are in the community
  • better understand what’s working well
  • see what needs to be improved or developed
  • plan actions to better support children and their families
  • engage the community.

Get started

Valuable data about your community is just waiting to be discovered. It can be helpful to explore what your community has, what it needs, and the bigger picture of what might be influencing this. You might like to look at this checklist for ideas on how to cover these bases.


Related Resources


Page last updated: 06th October, 2014

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The National Community Hubs Program is an initiative of Community Hubs Australia, supported by the Scanlon Foundation and the Australian Government Department of Social Services.

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